HDFC Bank Case Study


HDFC Bank Ltd. is an Indian banking and financial services company headquartered in Mumbai, Maharashtra. It has a base of 111,208 permanent employees as of 30 September 2019. HDFC Bank is India’s largest private sector lender by assets. It is the largest bank in India by market capitalisation as of February 2016. It was ranked 60th in 2019 BrandZ Top 100 Most Valuable Global Brands.

HDFC Bank provides a number of products and services including wholesale banking, retail banking, treasury, auto loans, two wheeler loans, personal loans, loans against property, consumer durable loan, lifestyle loan and credit cards. Along with this various digital products are Payzapp and SmartBUY

The equity shares of HDFC Bank are listed on the Bombay Stock Exchange and the National Stock Exchange of India. Its American Depository Shares are listed on NYSE and the global depository receipt are listed on the Luxembourg Stock Exchange where two GDRs represent one equity share of HDFC Bank.

The Challenge

HDFC Bank Learning & Development Team was looking to improve the skills of their team members and HDFC Bank Employees thru Advance training in Microsoft Office Excel. They figured out that HDFC Bank employees were not using the major Tools and features of Microsoft Office, due which their were performance and productivity issues among various departments of HDFC Bank employees.

HDFC Bank Learning and Development Team required to have more value to employers, Protects a significant amount of Time, Increase your Knowledge and Management Skills, Save time increase productivity ,Proficient in spread sheets.


iFuture Technologies Pvt Ltd., made realised HDFC Bank Learning & Development Team the importance to train on Microsoft Office Advance Excel, to their employees & the need of the hour to take advanced training program for overall development. iFuture Technologies helped them to prepare an training syllabus with in-depth knowledge of Proficiency in spread sheets so they manage data by creating, editing and analyse the data accurately, Table creating abilities to enhance the ability to create perfect tables, Macros to automate the task in excel, Knowledge of using graphs and charts to create a three-dimensional chart without any error and to Save time & increase productivity.

Business Impact

iFuture Technologies Pvt Ltd., helped HDFC Bank employees to Achieve High Performance and overall productivity of HDFC Bank organization. It also helped HDFC Bank employee’s to facilitates Accurate analysis, easy data compilation and providing an analytical tool for analysing accurate data without any error which saves lots of time and effort. The training program by iFuture Technologies provided the good insight of advanced tools and techniques of Microsoft Office Advance Excel. It helped in the overall growth of the business.